Say goodbye to all the helpdesk hassles with JSP Tickets.
The JSP helpdesk extension is a support ticket system for Joomla! 2.5.x and 3.x platforms. It provides a convenient Joomla ticket system where your registered and guest users are given easy accessibility. This professional helpdesk ticketing system comes with a high level of personalization, allowing for prompt and efficient support to all your clients.
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ATTACHMENT IN TICKETS
Allow and configure different types of attachment to support tickets.
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EXTENSION SUPPORT
Access to predefined and custom categories of installed extensions.
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TICKET PRIORITY MANAGEMENT
With the ticket priority management feature, tickets can be prioritized according to high, medium, low, etc.
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SOCIAL MEDIA SUPPORT
Get social media support.
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NOTIFICATION
Notification of tickets is made available to the admin, moderator and users as well.
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STATUS GRAPH
Monthly ticket status graph based on categories.