Say goodbye to all the helpdesk hassles with JSP Tickets.
The JSP helpdesk extension is a support ticket system for Joomla! 2.5.x and 3.x platforms. It provides a convenient Joomla ticket system where your registered and guest users are given easy accessibility. This professional helpdesk ticketing system comes with a high level of personalization, allowing for prompt and efficient support to all your clients.
ATTACHMENT IN TICKETS
Allow and configure different types of attachment to support tickets.
EXTENSION SUPPORT
Access to predefined and custom categories of installed extensions.
TICKET PRIORITY MANAGEMENT
With the ticket priority management feature, tickets can be prioritized according to high, medium, low, etc.
SOCIAL MEDIA SUPPORT
Get social media support.
NOTIFICATION
Notification of tickets is made available to the admin, moderator and users as well.
STATUS GRAPH
Monthly ticket status graph based on categories.